Return to app
Tour Assistant

Support

Encontra aqui o contacto de suporte e os passos principais para conta, sincronização, segurança e eliminação de dados.

Updated October 3, 2026

Contact

For technical help, account issues, security, complaints or billing questions, write to jptechapplications@gmail.com. Indicates the app version, device and a brief description; do not send access codes or sensitive data.

Account and sync

  • The same email gives you access to the same data on the web, iPhone, and iPad, with synchronization across devices.
  • If a change does not appear, confirm the connection, use Reload from cloud and avoid simultaneously editing the same gig on two devices.
  • Synchronization with the iPhone Calendar is not active and the app does not request access to the system calendar.

Security and community

  • Use Report in a message or profile to submit the case for review.
  • Uses Block user to remove the connection and prevent further messages.
  • In case of immediate risk or illegal content, also contact the competent authorities.

Delete account

In Settings > Account, choose Delete account and data. The action deletes the account and associated data and cannot be undone. Make a JSON backup first if you need to keep a copy.

Optional analytics

If you accept, we use Google Analytics and count the days you use your account and actions such as creating or confirming a date. Reports are aggregated and do not include the contents of dates or contacts. Privacy Policy.